Return and Refund
We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.
To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags intact, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a refund, you can contact us at email@example.com and describe the reason for the refund of your purchase.
You can always contact us for any question at firstname.lastname@example.org
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
We do not provide refund for the items which has been used or worn, also if the tags of the items are not intact. Unfortunately, we cannot provide refund on sale items.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.